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Before departure11 July 2025

What if your flight is delayed?

Stay informed: where to check your flight status and who to ask for help.

RW Concierge editorial team
What if your flight is delayed?

Check airport departure boards and listen for announcements. If your flight is delayed or cancelled, contact the airline representative or information desk for guidance on your next steps.

Monitor the phone and email you provided when purchasing. Keep your ticket and change notifications. Contact your ticket seller about date changes or refunds.

If you arrange your trip through our concierge service, open your request to review its details. A preliminary request status is separate from the actual flight status.

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Preliminary request service. An operator confirms availability, fares and conditions. Submitting a request does not issue a ticket; no payment is needed now.

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